Fraudulent site sisters-apparells

[Rae52]

I tried to chat to get help but it's out of business hours... I am trying to track down some information for a friend she made a purchase from a fraudulent website sisters-apparells . com it routed her through a paypal checkout even though she doesn't have an account with paypal is there a phone number or email she can use to contact for help? Or should she just go straight to the credit card company? Also not she is unwilling to create a PayPal account at all.... waiting to hear back when she made the purchase....

[kernowlass · Accepted solution]

@Rae52 

You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.