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Fraud - iRobot order $579 - Anyone knows about this?

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Joels82
New Community Member
Posted on

I just got an email with an order for USD 579 "2x iRobots" I havn´t made which claimed to be payed with Paypal. It says that Anyone else?

 

°  PayPal  °

 

Order Ref no - 72561FY88629

Dear Customer ,

Thank you for placing your order! we will send a confirmation email once your order ships.
Your transaction of $579.98 has been successfully processed, this charge will reflect on your statement in sometime.

@#Confirmation Details  :-

@#Product Name - iRobot Roomba e2 Wi-Fi Vacuum
@#Order Status - Confirmed
@#Price - $579.98
@#Qty - 02


 

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Fraud - iRobot order $579 - Anyone knows about this?

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kernowlass
Esteemed Advisor

@Joels82 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.

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Fraud - iRobot order $579 - Anyone knows about this?

Options
Go to solution
kernowlass
Esteemed Advisor

@Joels82 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

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