Fraud case
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Did you open a dispute for non receipt of item?
Did you escalate to a claim?
Did the seller provide a tracking number?
Was it fake?
Advice is voluntary.
Kudos / Solution appreciated.
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That's odd because in the event of an item not received dispute the seller normally has to provide a tracking number to win any dispute of that type.
If they didn't then appeal?
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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