Fraud Online Shop

Selena_D
New Community Member

I purchased some supplement end August from a fraud online shop which located in Berlin, Germany.

After waiting for about 2months without receiving any products, I made a call money back action on Paypal resolution center.

The seller unwillingly agreed to make a full back payment, which was obvious!

Is there any way to report this fraud online shop so no more people got hurt?

https://www.carna.shop/

 

Thank you very much!

 

Best regards,

Selena

 

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1 REPLY 1

PayPal_Megan
Moderator
Moderator

Hello @Selena_D,

 

Welcome to the PayPal Community!

 

I'm truly sorry to hear about the experience you've had with this purchase. 

 

Filing a dispute is the best way to report a merchant to PayPal and every dispute filed against a merchant is recorded and monitored. We do reviews often and do take appropriate actions with sellers that have a high dispute rate. You can also report fraudulent websites or online stores outside of PayPal

 

If you have already filed a dispute, please check your Resolution Center for the case status and appeal options.

 

I hope this helps point you in the right direction. Have a great day!

 

-Megan S.


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