Fraud: Dongguan Shunfa Logistics Co., Ltd.
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I placed two separate orders from two completely different websites for different products. After payment using my Paypal account I discovered that payment for both orders was made to <Removed>.
Both orders were shipped and when received I discovered that the items received were not as advertised. When I contacted the company I received an email with very poor grammar. Rather than offer to ship a replacement product they offered to give me a discount on what I paid but asked for banking information. When I insist that they correct their mistake they claim that it is my responsibility to pay for return shipping.
I have filed a complaint for resolution with Paypal and am waiting for a response. Looking online it appears as though this is common practice for<Removed> and basically a scam to both steal your money by shipping inferior products which are not what was ordered but then to also collect bank information.
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Buyer Protection
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Fraud & Phishing
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I pulled this up from Legal Beagle (https://legalbeagle.com/13357033-law-regarding-receiving-a-shipment-that-was-not-ordered.html)
Receiving the Wrong Item
If the unordered item was an incorrect fulfillment of an order the customer did place, you are legally required to send the correct item or refund the customer's money in full -- including shipping costs. You can ask the customer to return the item, but he has no legal obligation to do so.
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OK, fine. There maybe laws but PayPal Facebook and these crooks are ignoring the law. There seems to be no enforcement so they have gotten together and decided to steal as much as they can From us! and so far they have got away with it. SO WHAT AREWE GOING TO DO ABOUT IT?
I’ve been cutting a pasting these pages on Facebook, the fools don’t take the posts down, maybe further proof of their arrogance?!
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Dispute Case ID: PP-D-76799769
What on earth are you people playing at? You trade with criminals who openly steal money FROM YOUR CUSTOMERS and you side with the crooks? Come on what sort of company are you running? I, like thousands, maybe millions, bought a product on line, supported by your company, and they send a joke useless rubbish child’s toy. You take months ‘to investigate’ and then decide that as the crooks can provide a tracking number they must be telling the truth and you find against me! Did you ever bother to ask to see the item? Did you ask for a photo? No! You side with the crooks. I am therefore in no doubt that you are part of this scam and therefore a throughly dishonest company who not only should not be trading, you are bringing the whole internet trading business into disrepute and are shooting yourselves in the foot!!! I am reporting you to my credit card company In the hope they may have a view. I shall do nothing more to do with you, you are crooks!
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Please file with Econsumer.gov.com what has happened. Hopefully if they get enough complaints, they can do something about this scam company.
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