False information to limitation

Joshy357
Contributor
Contributor
Hi i just created an account but it got a limitation because i used false info in the credit card form and now it's asking for a photo of my credit card but i don't have one is there anything i can do to retrieve the account im pretty nervious and don't know how to start.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Joshy357 

 

You provided false information on a legal financial account??

Are you over 18, only sounds as if you are younger if you don't have a card to add.

Suggest you reach out to customer services to explain buy you may find you can no longer use paypal unfortunately.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378 


Advice is voluntary.
Kudos / Solution appreciated.
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