Error loop when trying to link new credit card

AlSt9090
New Community Member

Its been a while since ive used PayPal, and the credit card linked to my account has expired.

 

Since the old card was expired i removed it from my PayPal account, before trying to add my new card. However, while trying to link my new card, i get an error saying i have limitations on my account. To resolve this i have to upload a photo of the credit card linked to my account. Since there is no card linked, and the old one is expired, removed and shredded, im now stuck in a sort of loop. I can't add a new one, which would be easy to get confirmed, since the old one is removed and impossible to confirm. Can someone please advice?

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1 REPLY 1

AlSt9090
New Community Member

When i confirmed the new card with a photo, even though it was not added yet, the limitation was removed instantly. This is resolved.

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