Email from Rosetta [removed]. Never heard of her, never made purchase!

temp20220423
New Community Member

Received email from ROSETTA [Removed] stating I owe $215.00 for purchase I NEVER made. Not paying for this!

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7 REPLIES 7

kernowlass
Esteemed Advisor
Esteemed Advisor

@temp20220423 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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AnnieU
New Community Member

I had the same email yesterday. 

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Msczerby
Contributor
Contributor

I also just saw this. I was very confused! I logged into PayPal (not through the email) and checked my activity and sure enough there it was! I canceled this invoice....

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marcarb
New Community Member

I can't even remove it!

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Anonymous_User
Not applicable

I just saw an invoice from the exact same person inside my Paypal account. I too received it on April 20, 2022. Definitely a scam!

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Temp20220205c
New Community Member

i just logged into my account and have the same pending request 

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PerParh
Contributor
Contributor

Hello, 

 

I have the same thing on my account and I don't know what it is about either. 

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