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Some good news this evening:
A PayPal spokesman told the Northants Telegraph: "Most of our customers use PayPal every day without any issues, but sometimes things don’t go as expected and that’s why we offer our Buyer Protection programme. Customers have 180 days from the date of a payment to tell us about a problem with their purchase under PayPal’s Buyer Protection programme.
"Given the exceptional circumstances, we have decided to accept and review Buyer Protection claims after the 180-day deadline for customers who used PayPal to pay Simple Ticketing for tickets to events.
"We will be using our discretion to make goodwill refunds to customers who have eligible claims under the terms of the Buyer Protection programme.
"We will be contacting customers who have already made a claim, including those whose claims we previously rejected as beyond the 180-day deadline. We will also consider further claims.
"We’d like to thank customers for their patience as we work through their claims in these exceptional circumstances."
So it looks like they'll be going back through claims raised against Simple Ticketing and refunding at least some of the money, hopefully all!
I contacted my bank this morning, they have said we have to wait a week or two for the administrators to decide whether they will issue a refund, and if they dont we can start a chargeback claim or a section 75 claim for the money (only if over £100). I dont know what paypals policy is on this tho.
I just spoke to PayPal about this - paid £137.50 for two tickets to a concert that was delayed twice and then cancelled. PayPal won't do a thing, and I used my balance not a card to pay so no other provider to speak to! I've raised a case with the financial ombudsman here: https://www.financial-ombudsman.org.uk/contact-us/complain-online
Also tweeted Martin Lewis to see if he's got any advice!
I paid using Paypal Credit as was a gift for my husband - paid it off from my bank account 2 weeks later. Neither Paypal or Barclays will help me...£185 down the Swanee!
I think these are the two companies that own easyticketing.co.uk - details of owners and financial reports all available here. Looks like they've never really filed any sort of accounts so who knows how the company was doing behind the scenes. But may be worth adding these links to the any complaints that go to financial ombudsman or watchdog.
I am £137.50 down, have just opened a claim with my bank but not holding my breath due to all the reasons already mentioned here! So angry!