Some good news this evening:
A PayPal spokesman told the Northants Telegraph: "Most of our customers use PayPal every day without any issues, but sometimes things don’t go as expected and that’s why we offer our Buyer Protection programme. Customers have 180 days from the date of a payment to tell us about a problem with their purchase under PayPal’s Buyer Protection programme.
"Given the exceptional circumstances, we have decided to accept and review Buyer Protection claims after the 180-day deadline for customers who used PayPal to pay Simple Ticketing for tickets to events.
"We will be using our discretion to make goodwill refunds to customers who have eligible claims under the terms of the Buyer Protection programme.
"We will be contacting customers who have already made a claim, including those whose claims we previously rejected as beyond the 180-day deadline. We will also consider further claims.
"We’d like to thank customers for their patience as we work through their claims in these exceptional circumstances."
From: https://www.northantstelegraph.co.uk/news/people/paypal-we-will-accept-refund-claims-after-wicksteed...
So it looks like they'll be going back through claims raised against Simple Ticketing and refunding at least some of the money, hopefully all!
