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Isobel0
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Posted on
Nov-10-2023
04:29 AM
Actitech took £30.00 from my account for something I didn't agree to. I cancelled further payment through PayPal, how do I know they won't take more through my petsonal bank account.
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Buyer Protection
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Fraud & Phishing
1 REPLY 1
kernowlass
Esteemed Advisor
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Nov-10-2023
10:04 AM
As a buyer you must agree to a billing agreement/subscription before a merchant can take a payment from your PayPal account.
If you don't notice during checkout OR don't cancel it then it auto renews. Be careful what you are accepting.
Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''
Advice is voluntary.
Kudos / Solution appreciated.

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