Dispute has inadvertently checked item boxes?

AlphaMetis
Contributor
Contributor

How can I get someone to correct inadvertently checked item boxes in a dispute? How do you correlate the long alpha-numeric code to the seller's item number(s)?

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @AlphaMetis,

 

Welcome to the PayPal community and thank you for your post. In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page so that our advisors can help you accordingly. You will then see what contact options are available to you. 

 

Thanks,
Ayesha
 


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