Denied appeal

[alisonmorrissey]

Hello, on the 28th dec at 10.30pm I had a message saying someone was trying to take 1169 eur from my PayPal obviously it wasn’t myself went to report a problem came up as error do couple of days trying escalated it to resolution centre came bak as no suspicious activity rang today and appealed again got turned down, now my PayPal balance is showing a negative balance if over £1000 pounds. The company is from the neverlsnds and wants account number transaction number etc but I do t have those because if wasn’t me, I’m extremely upset and distressed about it as I’m a single mum of 5 kids and registered disabled and can’t work that is an extreme amount of money to loose

[kernowlass]

@alisonmorrissey 

Did the transaction actually show in your paypal account activity?

When you clicked on the transaction to report a problem which dispute type did you open?

Did you wait 7 days before escalating to a claim or did it close before that?

How was the bogus transaction funded via paypal?

Have you checked in here.....

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

Have you answered a spoof of fake paypal message at all recently or given away a code to a third party?

When you got the 'message' was it an email or message and did you click any links or phone a phone number on that message or link?

[Gary970]

Yeah, Paypal is crooked. Just had them deny my dispute against a company that scammed me 3 days ago. They found in favor of the seller that sent me toys instead of what I had ordered. The items were sent back as instructed by Paypal after get tinting them involved. Paypal played around for 3 months with no resolution, but kept asking for further information, which I provided each time. Now, it seems that these thieves intend to run out the clock on the 10 day window for appeals (their own policy on length of time). I contacted Paypal 2 days ago and I AM STILL WAITING FOR A REPLY! Seems like Paypal is in bed with scammers to me...

[Konec]

Basically, the same denial was sent to me. I appealed the decision, even after producing evidence that I definitely should was due a refund from a fly-by-night purveyor through Walmart. PayPal, I am certain, knew that the company was no longer a vendor for Walmart. Thus, instead of rewarding me the $16 refund they decided to deny both my claim and appeal, and agreed with the seller. Just hide it under the rug. There are many competitors of PayPal, therefore I will be closing my account because of lack of loyalty for their customers!