Deleting/changing postal/shipping address

msdior
Contributor
Contributor
I recently purchased an item online using paypal, but i only realised after checkout that the address paypal used to ship the item to is different (i did used that address In the past) to the primary address thats in my profile/where i want it shipped to. Ive been goin thru my profile/settings on the app/web but cant seem to locate the old shipping address and how to permanently delete it from my account. Thanks in advance to everyone who may be able to help!
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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @msdior

Thanks for visiting the Community! 

I'm sorry you're having trouble removing the previous address. If it's not showing on your PayPal, please reach out to Customer Support by clicking 'Contact' at the bottom of any PayPal webpage. 

I hope this is resolved soon! 

- Meghan


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