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Dedebell Trade Co

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aviera23
Contributor

Yes a class action suit would be the way to go if it can be done. The scams are getting worse not better so I can conclude it’ll continue to get worse. How can PayPal support these scams and I can only conclude is they might be in on it along with the top social media sites.

Dedebell Trade Co

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kernowlass
Esteemed Advisor

@aviera23 

 

1.

https://www.theverge.com/2012/10/17/3511792/paypal-class-action-suit-ban

 

2.


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.

So they give you 'some' buyer protection but the onus is on you to risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

The best thing is to not buy from them in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.



Advice is voluntary.
Kudos / Solution appreciated.

Dedebell Trade Co

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JeanEF
Contributor

I contacted my bank who has now taken over from PayPal. They have credited my account back the money pending resolution with this cheating company. I would like to see PayPal create the software that notifies you BEFORE you place an order with a company of any company with a certain # of complaints like this. So you can decide before you buy whether to trust the vendor.

Dedebell Trade Co

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AlxF
Contributor

100% agree with this. So disappointed in Paypal too as they must know by now this is a fake seller. They should block payments, not side with these thieves. 

Dedebell Trade Co

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AmyKar
Contributor
Same exact thing happened to me. So frustrating and so annoyed at PayPal for their lack of help.

Dedebell Trade Co

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Miki158
Contributor
I ordered from them in March 2 garden ornaments to honour a family member who died recently and never got any confirmation after they took payment from PayPal. As soon as I reported it they responded to PayPal with a tracking number and when you look it up it does not exist. I'm still waiting for a refund from PayPal and will never order anything from them again.

Dedebell Trade Co

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Wethal
New Community Member
I too am having the same issue. Ordered item on 3rd April. Communication only received when I ask about the item. Tracking number is fake. Waiting to escalate to paypal

Dedebell Trade Co

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Hondax611flf
Contributor

Yes - I ordered an item and they said they would email upon shipment. This didn't happen and I tried to cancel. They replied to say the item has already been shipped. I waited but nothing. I emailed them to say I have not received the item after a few weeks and they replied to say - The shipping company is being upgraded and they will reply with a tracking number when this is done. Right away the alarm bells rang, so now I have opened a case with Paypal and they are awaiting this scam company to reply which probably will not happen.

Paypal must realize this is a scam and should really shut them down and refund everyone.

This scam company were advertising on Facebook.

Dedebell Trade Co

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kernowlass
Esteemed Advisor

@Hondax611flf 

 


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.

So they give you 'some' buyer protection but the onus is on you to risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

The BEST thing is to not buy from them in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.


Advice is voluntary.
Kudos / Solution appreciated.

Dedebell Trade Co

Options
Hubbubb21
New Community Member

I'm about ready to stop using PayPal at all over all of this. They have a fiduciary duty to protect customers. These freaking scam artists are out. of. control.

 

But, you know, with PayPal you can't even get a live person on the phone anymore.

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