Convert business account to Personal account

[andyshady]

Hello Members, 

My account has been suspended since PayPal needs more information about my business. But I don't own any business and have been using this account for the last 7 years. At some point of time my account name was changed to business but I have been only using it for my personal use. Now PayPal is asking to enter business information like address, name etc. I want to convert it to my personal account from business account. 

I have tried calling / messaging PayPal multiple times and the customer support says that this will be fixed but there has been no update since last 6 months. Please let me know how I can solve this issue. 

Thanks.

[kernowlass]

@andyshady 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.