Confirming info taking forever

Kcaffie
Contributor
Contributor
I've confirmed my info and sent the picture of my ID and it said it would only take 5 minutes. Instead it has been the whole day and I cannot accept my money without the info being approved.
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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi Kcaffie, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!  


Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.


- Siobhan 
 

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