Confirm your US taxpayer status webpage error, can't go to next step

[legstrong]

I tried selecting Yes and No and then clicking next, but neither could get me to the next step. Is there a third option??

[3moitachi624]

it happed to me also today 

[PayPal_Ayesha]

Hello @legstrong and @3moitachi624,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're facing issues while confirming your taxpayer status. As per the information that you've shared, this could be a glitch. In this case, I would recommend you to try some trouble shooting steps such as clearing cache and cookies or try using different browser or device to see if that works. If not, you can contact PayPal Customer Support so that our representative can take down your account specific information and add it to the records to raise a ticket for this issue so that our technicians can look into it and resolve the issue. Please do not hesitate to reach out to Customer Support by sending a DM on Twitter or Instagram or a PM on Facebook. Support is also be reached by clicking 'Contact' at the bottom of any PayPal webpage. 

Regards,

Ayesha