I want to lift the limit on my account and one of the things I have to resolve is "Confirm your social security number" when I click on it I cant upload my Social Security card or anything it just takes me to my account overview. I tried re entering my SSN and everything I could think of. I don't know what paypal wants from me.
Thank you for contacting the PayPal Community Forum and welcome as a new member!
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., email or phone and we would be happy to advise.
If you do contact them through Twitter, you'll eventually get to a point where they just tell you "This is something we can't do over social media." I'm told that phone calls tend to end the same way. The only meaningful way to get anything done is via email, but of course those addresses aren't available on the site - and if I try to post any of them, they'll be scrubbed out of the comment. Quite a system PayPal has.
This is definitely not person specific if this many people are reporting the same thing. I too am suffering from this frustrating issue. It appears this is a bug in the system/website. Has anyone gotten this resolved? Any help is appreciated.
