Close account

TYSON1013
Contributor
Contributor
I had a unauthorized transaction but i closed the debit card because i thought my account was hacked. I reported transaction and it was approved to give the funds back. How will i get money if that debit card is no longer active... PayPal sent back refund to that card.
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@TYSON1013 

 

If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.