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Close PayPal case credit card chase

New Community Member
Posted on
I filed a claim thru my credit card company but it got denied. Since I bought the item via PayPal link to my credit card. PayPal has yet closed my case. It been three weeks already since my case been closed thru my credit card. How long it takes for PayPal to close it?

Close PayPal case credit card chase


Hello @Johnkneeboi,


Welcome to the PayPal Community! Timeframes may vary from case to case for disputes filed through your debit or credit card. It typically takes 30 days for PayPal to dispute the chargeback, but it may take your buyer's card company up to 75 days to fully resolve a chargeback and come to a final decision.


Apologies for any inconvenience this may present,


 - Jon K

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