Claim/ refund from unresponsive seller

[p3achbahulu]

Hello, I have never had this issue before so it is my first time. I have filed a case for a claim and the seller was supposed to respond before Nov 4. If the seller doesnt reapond at all will i get my money back? They never sent my purchase till this day 😞

[kernowlass]

@p3achbahulu 

If you have escalated the dispute to a claim then the seller has to provide a tracking number to win a dispute for non receipt of item.

If not then you should win, allow 48 hours after the time the seller is given to be up for paypal to notify you.

[p3achbahulu]

the item i bought is in the form of digital, how about that? will it still be possible?