I made a purchase from a Chinese supplier on Facebook using a paypal transaction but it doesn't appear on my transaction history, despite an e-mail from paypal confirming it and it being charged to my credit card, is it a scam?
The supplier was hongzhi llc
Thay dont respond to e mails.
As it doesn't appear on my transaction history on paypal but has gone on my credit card I suspect it is a scam.
If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer. However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.
You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you. OR you could try opening a Paypal account with the card used to fund the guest transaction and then adding the reference number as per email to add the transaction to your Paypal account. So If you need help for a guest buyer transaction then you can;
1. Phone Paypal customer services and see if they will help you. OR 2. Contact your card issuer for a chargeback.
Advice is voluntary. Kudos / Solution appreciated.
