Case closed no item

[marciblue2]

I ordered a Kitchen Aid mixer on Facebook, bad thing to do, but I’m out over $75.00. I opened a dispute claim and the result, according to resolution center, was that I authorized the payment and they closed the case. I never received the mixer and the seller doesn’t respond to my emails. According to the dispute center I can reopen the case if I obtain a paper from the shipper, on shippers letterhead stationary, that the mixer was delivered and lost in transit, really! there never was a tracking number! If I’m out the money oh well, I have to accept that I was scammed but I’d like to report the scammer so others don’t fall for it. The name used was Christina <Removed>, now what can I do to stop this scammer!?
Thanks for any help you might give me.

[PayPal_Ayesha]

Hello @marciblue2,

Welcome to the community and thank you for your post.

I am sorry to know about what has happened. If you're not happy with the decision of the dispute, you can certainly appeal the case by selecting a closed case in the resolution center within 10 days from the dispute closed date. Please check this help center article for more information to appeal.

I hope this helps.

Ayesha

[marciblue2]

Thanks Ayesha, PayPal sent me an email that their trying to find the seller