Car parts never came

EllaWidmer
Contributor
Contributor

 

I bought car parts (cost me $400) about a month ago, never received them, the seller blocked me and I was unable to contact the seller. They never sent me tracking details . I have filed a dispute however I was stood down (unauthorised access). Now I am unable to file any dispute with that sale. I have seen that car parts are possibly under buyers protection however I am unsure I don’t know who to contact or how to go about this.

 

 

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@EllaWidmer 


A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal and see if they will open a second dispute for you. Why didn't you open a dispute for non receipt of item??

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.