Cancel my account- Paypal disappointed me with the lack of help with a scammer

DavTev
New Community Member

I immediately tried to cancel a charge within seconds. It was an accident and it was a scammer. Paypal provided no help in canceling. I don't know what to do now. I tried to just close my account all together and it would not let me.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DavTev 

 

Paypal covers you for non receipt of item OR item received but not as described.

Sadly you can't cancel a completed payment as they don't cover buyer remorse.

You would need to contact the merchant you purchased from and request a cancellation and refund and if they refused then open whichever dispute turns out to be the correct one. 


Advice is voluntary.
Kudos / Solution appreciated.
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