Can you file more than one complaint on the same transaction?

Bellaluna213
New Community Member
I'm just curious in this but are you able to file more than one complaint on the same transaction?
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2 REPLIES 2

OrangeCats
Contributor
Contributor

kernowlass
Esteemed Advisor
Esteemed Advisor

@OrangeCats 

@Bellaluna213 

 

NO!!

Its x1 dispute per transaction, however you can ''change'' a dispute from non receipt to not as described.

If a dispute/claim is closed then the only way to open a second dispute or claim is to ask customer services if they will allow that.

 

https://www.paypal.com/us/cshelp/article/how-do-i-close-my-dispute-or-claim-HELP180

Once a case is closed, it can’t be reopened or escalated to a claim.


Advice is voluntary.
Kudos / Solution appreciated.
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