Can't withdraw on Paypal account, How do I recover the funds on it? (more context below)

shirpowbra
Contributor
Contributor

My mother created said PayPal account when I was 16. Years later, I am now 20 and I wanted to change the name from my mom's to mine, I was planning on withdrawing the money and putting it on my bank account.

 

Paypal detected this and restricted my account, on email, it said I could still withdraw the money, however, with recent attempts to withdraw, it keeps getting denied. 

[removed] - Pictures for proof that I cannot withdraw any of the funds left in my account.

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1 REPLY 1

Annie_02
PayPal Employee
PayPal Employee

Hi @shirpowbra 

 

I understand that you are concerned about your account limitations. Please refer to this link to know about limitations. It is best to contact our PayPal customer support directly so that they can check your account and help you accordingly.

 

Regards

Annie. 

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