Can’t verify account

Ofentsecarol
Contributor
Contributor
I’m unable to log in to my account because I have lost my old number which is the number that I have used to register my PayPal account with. I do not get an option to choose my email address to receive the verification code.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ofentsecarol 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
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