I received a Paypal error while paying online, so I paid directly using my card instead. However, I still got charged on my Paypal. The vendor said they did not receive any payment. I sent everything: card statements, Paypal transaction history, and even my email conversations with the vendor. I did this two times even. Paypal then sent an email 2 weeks, asking for these details again. Honestly I forgot all about this, and I was on Christmas holiday, I could not respond on time and they closed the case in favor of the vendor. I do not even check work email during this time. Now Paypal is saying that they can't reopen my case and it is my fault. The vendor is saying they did not receive any Paypal funds with the transaction ID I shared. My bank is saying that they simply facilitated the payment and that they cannot claim it back and that I should talk to Paypal and the vendor. I'm close to now complaining to my government's banking authority. It's not much, but it's still $200. The stress this has caused me costs way more than $200. I even spent more than $20 in long-distance fees calling their hotline 3 times. What else can I do? Should I just write this off, charge it to experience, and never use Paypal again and tell other people too?
