Can I issue a refund from a scam when I paid through goods and services?

Sojk24
New Community Member
I bought a product from a seller on Instagram and I paid through goods and services but the seller hasn’t provided any proof she shipped the product but says she did and then stopped replying once I asked for more information. It’s been 30 days almost since I paid so can I issue a refund or what is the process am I supposed to do? Thank you
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kernowlass
Esteemed Advisor
Esteemed Advisor

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