Business Account Limitation?

Temp20231029B
Contributor
Contributor

I have a business and personal account. I recently transferred money from my personal to business account, since i didn't know that (as a Kenyan) it is impossible to have one mobile money withdrawal with two separate accounts. Now the problem arised when the money hit my business account and i didnt think it would look like a business transaction to paypal, since i was aware they were both my accounts and i thought, well, no big deal here, i'm just centralizing my funds for easy access.

All documents provided but later, a permanent limitation, not to mention how ruined i will be, just because it is a business account and only withdraw  when necessary. My money is stuck i have nothing else to do.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20231029B 


Normally you can't appeal a permanent limitation however if its none of the above reasons then you could try and contact customer services to appeal?

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.



Advice is voluntary.
Kudos / Solution appreciated.
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