Blocked account
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Account Limitations
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You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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PayPal customer service is useless, so skip that and start filing complaints. Begin with the Better Business Bureau - filing a complaint there is the only way you're going to get any sort of action from PayPal. I would suggest also filing a complaint with the Consumer Financial Protection Bureau - use the category "Money transfer, virtual currency, or money service > Mobile or digital wallet." And if they continue to keep the money, and it's a significant sum, you might consider engaging an arbitration outfit like FairShake to try and get it back.
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