Automatic transactions after buying a product from Nymbus LLC

[Sandpat73]

I bought a pair of indestructable tights in February, which tore on the first day I wore them. Filed a complaint, but they were sorry that the product dit not meet my requirements. No compensation was given, whatsoever. 

Since then, they automatically deducted about 34 euros a month from my account. I have sent an e-mail, but they replied that the ticket was closed. Now I just cancelled the automatic payment within Paypal and sent them another e-mail to (again) cancel any subscription I may have entered into (of which I wasn't aware).

[Wkinstler]

Bought a product and am getting monthly debits on my Capital One cc via PayPal

[PayPal_Shradha]

Hello @Wkinstler,

Welcome to the PayPal Community Forum! 

We are sorry to hear about the unrecognized transaction made from your PayPal account. It sounds like this may have been a billing agreement or subscription. You can find the automatic payments also called subscriptions details on the PayPal website by following the below mentioned steps:   
Go to Settings.
Click Payments.
Select Automatic payments.
Select the merchant.
You can cancel the automatic payment on this page. Kindly refer the help centre article to know more about What is an automatic payment and how do I update or cancel one?. If there is no subscription or billing agreement you have and you think there has been unauthorised use on your account, kindly file a report to PayPal by suing the help centre article How do I report an unauthorized transaction or account activity? 

You can also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

Hope this information is helpful for your!

Warm Regards,
Shradha