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Hello again, @Izonpop. Your concern is understood, and here's what I can tell you. If an online purchase is completed without logging on to a PayPal account, PayPal will still process the payment, but it can't be added to the Activity section of a regular account. However, a receipt is sent to the email address that was used to check out on the merchant's website.
To get tracking information or other information about a shipment, however, it will be necessary for you to contact the merchant directly. Your concern about tracking is one of many reasons PayPal encourages customers to log on to their PayPal account when completing an online purchase. Other good reasons to do that include having all your purchases available in your Activity to review later and PayPal's Buyer Protection.
I hope this is helpful. Thanks for being a part of the PayPal Community!
Sincerely,
Michael
PayPal_Michael
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- Unsure if this buyer is a scam or not? in Security and Fraud Archives
- Transactions have been delayed, and payments put on hold. in Transactions Archives
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- PayPal seller's liability regarding fraudulent payment in Security and Fraud Archives
- Money is on hold so I can't issue a refund because of insufficient funds. in Transactions Archives