Appeal for Account Unblocking and Review - Mikhail [Removed], Reference ID: PP-L-446474326040

ommoclub
Contributor
Contributor

Dear PayPal Support Team,

I am Mikhail [Removed], writing to request a review and subsequent unblocking of my PayPal account. Recently, I received a notification indicating the permanent limitation of my account (Reference ID: PP-L-446474326040), which has significantly impacted my business operations.

 

I am the proprietor of a legitimate business that provides online fitness courses for women. We are a recognized startup, proudly part of the Microsoft for Startups program, demonstrating our commitment to authenticity and excellence in our field.

The sudden restriction on my PayPal account was unexpected and perplexing, given my adherence to PayPal's User Agreement and the legitimate nature of my business activities. I believe this might be a misunderstanding or an error, as all our transactions are transparent and comply with PayPal’s guidelines.

In light of this, I respectfully request specific details regarding the activity that led to this decision. Understanding this will enable me to address any concerns and provide relevant information or documentation that may be required for your review.

I assure you of my complete cooperation in this process and am prepared to undergo any additional verification steps necessary to reinstate my account. My aim is to resolve this issue swiftly and continue using PayPal, an essential platform for our business transactions.

Your assistance in this matter is invaluable, and I am hopeful for a positive resolution. I am committed to maintaining the highest standards of compliance and look forward to your guidance on the next steps.

Thank you for considering my appeal. I eagerly await your response and am ready to provide any further information you may need.

Sincerely,

Mikhail [Removed]

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@ommoclub 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.



Advice is voluntary.
Kudos / Solution appreciated.
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ommoclub
Contributor
Contributor

I called them with no success and without new info. I will write to Facebook and Twitter. Thanks

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ommoclub
Contributor
Contributor

Thank you! I think about lawer. Do you know are there any successful case when people get their account back? 

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