Appeal account limitation
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Greetings, PayPal
A few days ago, after completing my verification, I received an email stating that my account had been verified. I then attempted to complete a transaction, and after that, I was asked to complete another verification. At this point, I am informed that my account could not be verified, and as a result, it has been permanently limited.
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Limitations
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If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.
If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.
Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions
Paypal also may request further documentation from you before you can withdraw those funds.
You can rarely appeal a permanent ban but if you want to try an appeal then contact customer services.
They 'may' pass it to the back office but the chances of the appeal being successful are slim. Paypal state that the decision is not made lightly and once made is usually final.
https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378
Advice is voluntary.
Kudos / Solution appreciated.
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When I try to contact PayPal, I keep getting the message but it doesn't connect me to anyone. Also, when I try to send a message, I get an error page. I tried phoning, but nothing works.
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