Almost 2 years but til now my account still limited i have balance in my account please help

responte1989
Contributor
Contributor
Please help me what to do it says 180 days to receive an email for the limitation almost 2 years until now i didn't receive any email
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2 REPLIES 2

LastLurker
Contributor
Contributor

The 180 days doesn't mean that you'll have the limitation removed (they don't do that), it means you can theoretically withdraw the money. Try to transfer the money to your bank account, if you still have one connected to the account. If that doesn't work, you'll have to try filing complaints until PayPal reluctantly complies.

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PayPal_Ayesha
Moderator
Moderator

Hello @responte1989,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that your account is limited and I understand handling with limitation can be quite concerning. I recognize the importance of getting this taken care of.  Since, it has been a long time and to know the status of your account, please contact PayPal Customer Support Team through the available contact options on our website for further assistance. You can reach out  to the team by clicking the "Contact us" option at the bottom of PayPal page. Support is also available through Facebook by sending PM, Twitter and Instagram on DM.

Regards,
Ayesha


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