Long story short is when I spoke to a agent regarding my dispute, the agent did not write down the information that I provided clearly, and somehow got confused with what I was saying. Unfortunally, I don't believe English is his first language and had a hard time understanding what I was saying. So now the dispute is closed with the wrong information and I cannot reach anybody who can do anything about this mistake. I sat on the phone for 2 hours total on hold for a manager and got hung up on after 1 hour each call. I clearly stated many times that I have not received any services from this transaction, let alone have anything to do with it at all! Who can I talk to to remedy this mistake ? I feel that if PayPal is going to outsource their agents, at least have them pass an english writing and comprehension test! Also, I have called multiple times about this transaction and was assured that everything will be notated in my account, but it wasn't at all! So now my dispute is closed with the wrong information! How can I get to talk to somebody who can fix this? I'm extremely upset as I though PayPal would do everything to remedy this, unfortunally it's been a complete clusterf###! I will not do any business with PayPal if this is how they help their customers. If anybody knows how to get this fixed, let me know! Thanks
