Action required: Provide additional information.

kenyis
Contributor
Contributor

Hi, i change my individual account to Business account, and now i have a notice say: Action required: Provide additional information.

 

There is a link to additional information, i clicked and sent me to another window with the follow message: 

Thank you for providing all the required information. You’re all set, and your account is back to normal.

But, in the main screen of my account, still showing the alert, i cant send and receive money and i dont know what can i do.

 

Any help please.

 

Thanks.

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12 REPLIES 12

Jo139
New Community Member
I have this prob also, did you manage to solve it?
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SamAlex007
New Community Member

laurenkim
Contributor
Contributor

Anyone been able to solve it? I've had it for the past 5 days. 

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whisk-evapes
Contributor
Contributor

Paypal seem completely inept at solving this, as a result, I am losing customers!!!!!!!!!!!!!!!!!!!!!!!  Bloody useless

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foglez
Contributor
Contributor
Every one is going through this issue and paypal isn’t doing anything about it or helping it’s customers. I’ve been waiting 5 days for a response, i suggest filing a report to the FTC. https://www.ftccomplaintassistant.gov/#crnt
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whisk-evapes
Contributor
Contributor
PayPal are useless and their stupid new service iZettle. Both are crap I don't know why is even entertain paying 2% of my hard earned money in fees. Con artists ran by fools.
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foglez
Contributor
Contributor
They shouldn’t be allowed to handle money and they definitely shouldn’t be backed by the FDIC. Horrible company with illegal business practices.
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hassan08jamal
Contributor
Contributor

Hi Guys

 

Here is the solution

 

Just log in and enter this link www.paypal.com/policy/hub/cip

 

hope this helps

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don_aamen
Contributor
Contributor
Sorry it's still there Also they say to provide before 30 jul will they close the account on 30 July ?
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