Account was hacked and transferred my money from my Paypal this his bank, how to get Refund?

emosi23
Contributor
Contributor

Hello community

 

Somebody hacked my account and added a bank account thats not mine, transferred my money from Paypal account to his unregistered bank, I am still waiting for refund of Paypal since a month, can you please help what can I do to get my money back?   Thanks so much for the help in advance.

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@emosi23 


You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






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emosi23
Contributor
Contributor
I habe contacted customer services a zillion times. They still haven’t helped me and refunded me the money. How can I get my money back that was stolen due bad PayPal account security ?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@emosi23 

 

Only customer services can help you here. All I can do is give you options to contact them, if you can't contact or are not covered for the unauthorised hack then sadly nothing anyone on here can do about it.  


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