Sorry in advance for any grammar errors, english is not my first language.
For context I'm from Europe and I have been using PayPal for years without any issues until now. I mostly use it for online shopping, Bandcamp (buying music and getting paid since I have a music project on Bandamp) and Discogs (Buying records and occasionally selling a couple of records). I also have some money on the account that I can't withdraw.
Apparently this was the reason: Based on the information we have today, it looks like there was information used to create this account that we cannot verify. But I never had any issues with that and paypal never informed me that my information is not correct or that they are not able to verify it. I also triple checked all my account information everything seems correct.
The biggest problem is I can't even contact anyone at Paypal to explain the situation. Whenever I try the chat bot he tells me that no support agents are available right now and I also tried the resolution center to create a ticket but whenever I try to create one I get an error screen: Sorry, something isn't right. Please try again later. I have no idea what to do at this point, any advice is welcome.
The last two transactions before my account got suspended were payments from Discogs after I sold two records. Maybe this had something to do with my suspension?
