Account permanently limited citing age as under 18, I am 25yrs old.

Ramit99
New Community Member

My paypal account has been permanently limited stating that I am under 18. I am 25yrs old and have only created my account a few months back. There is no way to undo this and i am incredibly stressed as my payment is due on this email which has been blocked under the wrong assumption. I have provided my ID and am born in 1999. Please help me resolve this issue as there is no way to contact a human to help me out.

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PayPal__Jyoti
Moderator
Moderator

Hello @Ramit99  

Welcome to the PayPal Help Community and thanks for posting here!


I do understand your concern regarding your account being blocked. For the safety and security of the network, PayPal often review accounts for potential risks which may lead to a limitation being placed on the account, depending on what is found during the review, your account may become limited. You can reach out to our team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team by calling us as a Guest User through our PayPal website.

Hope this information helps,
Jyoti

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