Account locked

[Sniipez]

My friend has Mutism so she cant call with strangers but her Account is temp. locked. She doesnt have ID so she cant reset her password. What can she do ?

[kernowlass]

@Sniipez 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.