Account locked by PayPal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I received an email from PayPal saying that my account is locked and cannot be unlocked. The email also says that money left in my account, they will tell me how to access it in 180 days, guess they’re hoping I die in that time so that they can keep the money. Anyway, why 6 months and how do I get my money??
- Labels:
-
Limitations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.
If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.
Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions
Paypal also may request further documentation from you before you can withdraw those funds.
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I cannot link my UAE Bank Account, and also i cannot edit or add my address, please help out in Wallet Archives
- Unable to log into PayPal with Microsoft Authenticator code in Managing Account Archives
- Whyy visa card appears in gray colour? in Wallet Archives
- Hi, pls I can’t link my Nigeria debit card to my PayPal account. Pls help in Wallet Archives
- 2 step verification in Managing Account Archives