cancel
Showing results for 
Search instead for 
Did you mean: 

Account limited and cant withdraw funds

Options
IhsaanM
New Community Member
Posted on

My account has been permanently limited and I still have money in there I can't send it to a friends account or send it back to my bank.

4 REPLIES 4

Account limited and cant withdraw funds

Options
Jazzmine1985
New Community Member
Its sad.me also

Account limited and cant withdraw funds

Options
Godrick6678
Contributor
My account limitations says can't use paypal anymore... u too? Please help us get back on.. did nothing wrong and need it to shop online for the holidays!!

Account limited and cant withdraw funds

Options
kernowlass
Esteemed Advisor

@Godrick6678 

@IhsaanM 

@Jazzmine1985 

 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.

Account limited and cant withdraw funds

Options
Godrick6678
Contributor
Thx! Ya I called PayPal and apparently tho I did nothing wrong ..were parting ways he put it. No reason.. I can't use paypal again... it's crazy If I did have $ held I'd be furious...paypal is a joke wtf..thx for 1 month use! Wow right. Yes I am well over 18 but no credit card so paypal was gonna be handy but after 3 purchases which went perfectly. Imdone?? So mean they are evil.. and don't have to tell me why

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.