Account has been limited. Please help!

[combatica]

Hi, I've just created my Paypal account for my new martial arts shopify store and its been automatically limited and I'm not sure how to resolve this or the reason why. Can any clarification be given to this? My second ever order is a plastic sword so I think it may be that? If its to do with the fake weapon sold, i was in the process of blocking paypal payments for weapons on my shopify store. The customer ordered and paid for the weapon via paypal before i even set my paypal account up. What steps can I take now to sort this mess out?

[kernowlass]

@combatica 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.