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Ma_123
Contributor
Posted on
Paypal has termed my account as high risk despite the fact that I don't have a criminal record I have provided all necessary documents and without warning you take money from 180 days which is sharp practice and immoral and you say that you are going to contact me while I haven't engaged in illicit practice, I have tried to link a mastercard and my PayPal account and it still refuses to transfer the funds why does this platform do this to poor people
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kernowlass
Esteemed Advisor

@Ma_123 


In Kenya the normal withdrawal options available to you of MPESA or Equity Bank are not available after a permanent limitation. The only option still available when Paypal tell you that you can withdraw your funds is via a U.S bank account if you have one.
If you don't then you would need to contact customer services to help you access the funds from your permanently limited account.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.




Advice is voluntary.
Kudos / Solution appreciated.

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