Account being freeze and unable to withdraw money

meiqi1015
Contributor
Contributor

Hi guys, my PayPal account is being blocked as that time when I signed up for PayPal was under 18 years old. So I'm only able to withdraw money but the problem is my PayPal balance does not meet the minimum amount for withdrawal.... But my account is freeze I could not send, receive money for others and cannot make payment also.... Anyone can help? Is there any other way to take out the money from my account T_T

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @meiqi1015,

 

Welcome to the PayPal community and thank you for your post. 

 

I am sorry to know about the frozen account. The best way to resolve this issue is by contacting our customer service so that one of our advisors can assist you further. Please reach out to our customer service by clicking contact at the bottom of the PayPal website to see the available options.

 

I hope this helps,
Ayesha
 


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