ACCOUNT PERMANENTLY LIMITED

[Elle_31]

Hello, my paypal account a business account has suddenly received a message that I am permanently limited, what to do? I am starting a small business and exploring PayPal as my preferred payment option, all I did was give my customers my PayPal email for payment, suddenly I was limited 😭😭 how about my future transactions for my business. I am willing to submit necessary documents but there's no option to submit on the website. What to do?

[kernowlass]

@Elle_31 

You can rarely appeal a permanent ban but if you want to try then contact customer services.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.

[Elle_31]

Hello, I already contacted them Tru Twitter and their answer is this ~~Hi, thank you for your patience while your message was escalated to me. I’m sorry you no longer have access to our services. This type of decision isn’t something we do lightly, and I can assure you that we fully review all factors of an account before making this type of decision. While I understand that you don’t agree with the outcome, this is something that would have been fully reviewed and we would be unable to change. If there is a balance in the account, that will be held for up to 180 days to minimize any potential risk of loss due to disputes or chargebacks that may be filed during that period. After 180 days, you’ll be notified of your ability to withdraw the balance. If you have any issues then, please let us know. I regret that we’re unable to provide the answer you’re looking for in this situation, and hope you have a good (day/night). ^SLS~~ This is so sudden, I was planning to use PayPal for my future transactions, but when I ask for a detailed reason why they permanently limited my account, they say they can't give the exact reason, like whaaaatt? How should I avoid this from happening in the future?

[kernowlass]

@Elle_31 

Well it won't happen in the future as you have been banned from using Paypal haven't you?

You can no longer use the account OR paypal and any other accounts you try and open would unfortunately be limited as well.